Customer Profile: Ann
“The people that work here aren’t just workers they become part of people’s lives or at least my life in particular. It’s the kindness and the warmth I feel here that makes me come back.”
Drink of Choice: Large drip / large pour over (Prefers Brewster) for here
Something interesting she’d like to share about herself
“You know what’s kind of interesting is I’ve been able to do the same profession for over 30 years, and I still really love it! I’ve been able work in settings with different ages of children and love the career. I’m able to work in areas around Boston and the Cape.
I only work right now with children up to 3 year olds in an Early Interventions at Kennedy Donovan Centers. I am a speech pathologist so, I work with primarily families and young children so that I can kind of help parents develop communication skills. I don’t just work with helping the kids to learn to talk or listen but I also work with the family practicing parenting skills like bed times, sleep times, and how to feed. I started Early Intervention right after grad school at BU. It’s changed how we work with families and I really think it changes in a way to make families feel like they are the most important teachers versus the expert that comes in.”
Why Ann keeps coming back to Snowy Owl:
“I’ve said this to Shayna, Manuel and a lot of you barista friends that there was something about Snowy Owl the first time I came in here. Shayna sometimes jokes that I was their first customer. It was a soft open but I walked in, being new to Brewster, and it was something about the feeling of the place that I can’t describe. I think people know it when they see it, and I think it’s the community that you now build. The people that work here aren’t just workers they become part of people’s lives or at least my life in particular. It’s the kindness and the warmth I feel here that makes me come back. When I go off Cape I kind of miss it. I miss the coffee because the coffee is awesome, but it’s the community feel and the connectedness. I think that’s kind of a universal thought for regulars that come here. We all say it a different way but that keeps us coming back, even in the summer!
Anything you’d like to say about our community (Brewster area/Snowy Owl):
More specifically to me about the community of Snowy Owl is that I find that Snowy Owl and the people that work here embrace lots of differences like: age, income, ethnic, racial, religious, and, political. I’ve been here long enough to see that even though people can be from different walks or are going through different paths there is a common community feel that Snowy Owl is an okay place. We can more than tolerate differences, we can respect them. We can embrace people and make them comfortable because we are all trying to be accepted and I think people can feel that at Snowy Owl!”
What Snowy Owl Staff has to say about Ann:
When I first met Ann, she approached me with a picture of the fluffiest pup and a smile on her face. That was when I found out she was the woman responsible for decorating our workspace with the adorable, vertically challenged corgis. Turns out she had a calendar of corgis at home and would rip the corgi of the day’s page off to hand to us every morning when she came in. Ann is just one of those regulars that cares about how we are doing and what’s going on in our lives. Every morning she joins other ‘veterans’ around the big red couch to check in about current events, horoscopes, and life. She is a staple in the Snowy Owl community that has shaped our culture. ~Kristie Handrinos