Customer Profile: Brian

Brian - Customer profile 2.jpg
Brewster has finally created a community center. Snowy Owl is a fantastic place especially with the events, and stuff during the day. It’s turned into the center of town. I’ve been here [in Brewster] for 30 years waiting for something like it to come.
— Brian

Name of Customer: Brian

 

Drink of Choice: Large drip for here in the morning/Large half Captain Crosby half Decaf Columbia pour over 

Something interesting they’d like to share about themselves:

“I keep bees…I guess that would be one thing. I’m also a gardener. I was a teacher, a school administrator. Love kids!  That’s one of the reasons why I like coming here. All the little kids are so adorable. “

Why Brian keeps coming back to Snowy Owl:

“Number one is the people, number two is the coffee!”

Anything they’d like to say about our community (Brewster area/Snowy Owl):

“It’s the first time in 30 years this town has had a place where people can go and meet. Brewster has finally created a community center. Snowy Owl is a fantastic place especially with the events, and stuff during the day. It’s turned into the center of town. I’ve been here [in Brewster] for 30 years waiting for something like it to come. I have been coming to Snowy Owl since the first year when Annie was working there all by herself, and there was no heat. There was just the wood stove. I sit over in the corner because it was so cold coming in here then. I wanted to get as far from the door as I could. It gets better every day. It’s much warmer now! The night events are great. There are just so many different things Manuel and Shayna put together. They really do a great job!”


What Snowy Owl Staff has to say about Brian

Brian comes in with newspaper in hand every morning, glances over his horoscope, and proceeds to place it on the pick-up counter for others to enjoy. When I first met Brian, he ordered his usual~ a warmed up blueberry scone with a large drip coffee poured into his own cup. I quickly came to realize just how big of a role he played in the Snowy Owl community. Brian worked with kids his whole career and it shows! The children at the cafe gravitate to the corner nook where he entertains them by reading a book, or coloring, giving folks some respite from the terrible twos, threes... sevens.  In the summer, he shares fruits and veggies from his garden with the staff, and we look forward to seeing Brian twice a day, every day. He is the kind of customer who is patient, respects, and appreciates us, and we’re happy he has become part of the Snowy Owl family.

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Customer Profile: Ann