Customer Profile: Carl
Name of Customer: Carl
Drink of Choice: Large Matcha Latte or Tea latte
Something interesting he’d like to share about himself:“I am a painter. My wife and I are both artists. We both do artwork as far as what we see on the Cape. I’m more of a painter with watercolors and oils. I paint birds, boats, old buildings, old architecture and things like that.
I have a pretty big garden. I was just talking to Brian about beekeeping. My neighbors have bees so they help pollinate all the plants in my garden. Brian lost his so he is going to start over again. Bees are harder to keep alive on Cape Cod because we have such mild and irregular winters. There are also some diseases that get them. I’m going to try to get some of my plants in this week I’m all prepped for them.”
Why Carl keeps coming back to Snowy Owl:
“I come to Snowy Owl because the atmosphere is laid back, the owners are great. The guys and girls that work here are generally interesting. I have an interest in agriculture and coffee growing. I’ve always had an interest in anything that has to do with agriculture so I can pick the staff’s brains! The other thing is that everyone here travels a lot, so when I come back they always have interesting stories.”
Anything they’d like to say about our community (Brewster area/Snowy Owl):
“Brewster has always been a really open and interesting place. It’s grown too much for my taste but there is a lot going on in Brewster, and on Cape Cod. I would just say between the museums, the Museum of Natural History, the fishing opportunities, salt water shell fishing, hunting and everything else, Brewster is still an ideal place to be.”
What Snowy Owl staff has to say about Carl
On a typical day as the lead barista at Snowy Owl, you are in contact with most of the people who come in daily. Being on bar gives you time to get to know each customer through their drink order or speaking to them when they pick up their drink. Most weeks, Carl quietly walks into Snowy Owl and is greeted by smiles from all of us behind the counter. As he approaches, he will ask the baristas what menu item we think he’d like. These kinds of customer’s are the best! They give us a chance to showcase our knowledge of the menu. Carl is the only customer who sits at the end of the bar next to the lead barista to ensure he catches up with whomever is on bar that day. He always brings his dirty dishes back to the dish room because he doesn’t want to add more to our workload. Carl isn’t only a regular customer, or community member of the Snowy Owl, he is the example of how connections are made here. Carl was speaking about how he is interested in beekeeping because he learned about it from Brian. Snowy Owl is not only a cafe, or a meeting place for Brewster. It is place where life-long connections are made, whether it be between staff and customers, or customer to customer. I honestly can’t think of another place where I have had similar experiences on Cape Cod. We are grateful to have a kind man like Carl as a part of our community!
- Kristie Handrinos
“I come to Snowy Owl because the atmosphere is laid back, the owners are great. The guys and girls that work here are generally interesting. I have an interest in agriculture and coffee growing. I’ve always had an interest in anything that has to do with agriculture so I can pick the staff’s brains!”